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General Training Courses
Top Management Advisors has been providing training in four big areas:
1. General management and marketing: key concepts and practical skills;
2. Human resource management;
3. Soft skills;
4. Management standards.
We have delivered training for both manufacturing and service companies, in Bulgarian, English and Macedonian, and every time we have done our best to adapt to the specific sector requirements and practices.
A presentation of our general training provisions is given HERE but a list of our most common courses includes:
1. MANAGEMENT & BUSINESS DEVELOPMENT
1.1 Concepts & approaches in modern management
A seminar on recent management trends: theories and tools
For senior management. Custom-tailored format.
1.2 People Management
A seminar covering all aspects of personnel management, from recruitment and staff administration, to training, talent development and retention, delegation, assessment techniques and succession planning.
For supervisors and senior managers. Custom-tailored format.
1.3 Modern approaches in marketing
A seminar on the evolution of marketing concepts. A review of approaches to customer relationship management and advanced marketing tools.
For marketers, brand managers and senior managers. Custom-tailored format.
2. QUALITY MANAGEMENT
2.1 An introduction to ISO 9001:2008
Outline of the philosophy and/or the specific requirements of the ISO 9000 family.
For both management and rank-and-file employees. Custom-tailored format.
2.2 The principles of modern management: ISO 9000 as an ideology of business
Approaches to realization of the principles of ISO 9004:2000 in companies certified to ISO 9001:2008 . Guidelines for continual improvement.
For senior and quality managers. Custom-tailored format.
2.3 Internal auditing of management systems based on ISO 9001:2008, ISO 14001:2004 и OHSAS 18001
Principles and know-how in auditing. An introduction to the theory and practical training in auditing techniques.
For would-be internal auditors. Standard or custom-tailored format.
2.4 Seminars on key elements of ISO 9001:2008
Customer-related processes, purchasing, resource management, continual improvement .
For relevant staff of companies which are developing or upgrading their quality management system. Standard or custom-tailored format.
2.5 Effective management through best practices and management standards
Advanced management practices in interpreting the management standards as operational tools rather than as bureaucratic requirements.
For managers or experience quality-related personnel. Standard or custom-tailored format.
3. MANAGAMENT SKILLS
3.1 Presentation Skills
A programme for presentation skills development.
For sales staff and middle management. Standard or custom-tailored format.
3.2 Time Management
Induction into the philosophy and time management tools. Review of applicability in a specific company.
For all kinds of business teams. Standard or custom-tailored format.
3.3 Selling Skills (including telesales)
A programme for basic or advanced selling skills development.
For sales staff and middle management. Standard or custom-tailored format.
3.4 Team Building
Induction into the philosophy and tools. Review of applicability in a specific company. Based on a variety of games (no extreme experiences).
For management teams. Custom-tailored format.
3.5 Project Management
An introduction to the key concepts and tools.
For any teams. Standard or custom-tailored format.
4. TRAINING ON DEMAND
Depending on the needs of the customer, additional courses can be designed for other topics or from combinations of the above.
For training in the pharmaceutical sector, details are given HERE.
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